Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, phone number, email address, and postal address
  • Age, gender, and health-related information (only with your consent)
  • Payment and billing information (if applicable)

b. Non-Personal Information

  • IP address, browser type, operating system
  • Pages visited, time spent, and referral URLs

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide Ayurvedic consultations and treatment services
  • To schedule appointments and respond to inquiries
  • To send updates, health tips, or marketing materials (with your consent)
  • To improve our website, services, and user experience
  • To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Licensed Ayurvedic practitioners within Nature Hospital for your treatment
  • Trusted service providers for operational support (e.g., hosting, email)
  • Legal authorities, if required under applicable law

4. Consent

By using our website or submitting your information, you consent to our Privacy Policy and agree to the collection and use of your information as described herein.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Cookies

Our website may use cookies to enhance user experience and track website analytics. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Nature Hospital Hisar
Email: naturehospitalofficial@gmail.com
Phone: +91-9812695495
Address: 32 Rama Complex, Parijat Chowk, Hisar, Haryana 125001
Website: https://www.naturehospital.in

Cancellation and Refund Policy

 

At Nature Hospital Hisar, we strive to provide quality Ayurvedic healthcare and maintain transparency in all aspects of our service. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds may be requested.

1. Appointment Cancellation

a. Patient-Initiated Cancellation

  • You may cancel or reschedule your appointment at least 24 hours in advance without any charges.

  • Cancellations made less than 24 hours before the scheduled appointment may not be eligible for a refund.

b. Nature Hospital-Initiated Cancellation

  • In the rare event that we must cancel or reschedule your appointment, we will notify you promptly and offer a full refund or reschedule as per your convenience.

2. Treatment Packages

  • For pre-paid treatment packages, a partial refund may be considered if cancellation is requested before the start of the treatment.

  • Once treatment sessions have started, no refund will be issued for the unused sessions unless there are valid medical or compassionate grounds, subject to approval.

3. Online Consultations

  • Cancellations for online video/teleconsultations must be made at least 12 hours in advance for a full refund.

  • Missed consultations or late cancellations are non-refundable.

4. Refund Process

  • Approved refunds will be processed within 7–10 business days to the original payment method.

  • Transaction charges or payment gateway fees, if applicable, may be deducted.

5. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact us via:

Email: [Insert your support email]
Phone: [Insert your clinic contact number]
Hours: [Insert operating hours]

Please include:

  • Your full name

  • Appointment ID or receipt number

  • Reason for cancellation or refund request

6. Exceptions

  • No refunds will be given for products or medicines once sold or dispensed, unless they are damaged or incorrect.

  • Emergency situations or special cases will be reviewed individually by our team.

7. Contact

If you have any questions regarding this policy, feel free to contact us:

 

Nature Hospital Hisar
Website: https://www.naturehospital.in
Email: naturehospitalofficial@gmail.com
Phone: +91-9812695495

Shipping and Delivery Policy

At Nature Hospital Hisar, we aim to deliver Ayurvedic medicines and wellness products to your doorstep in a timely and secure manner. This Shipping and Delivery Policy outlines our shipping methods, timeframes, and related terms.

1. Service Areas

We currently deliver across India via trusted courier and logistics partners. For international shipping, please contact our support team before placing your order.

2. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed the next working day.

3. Shipping Time

  • Metro cities: 3–5 business days

  • Non-metro areas: 5–7 business days

  • Remote locations: 7–10 business days (subject to courier availability)

4. Shipping Charges

  • Free shipping on orders above ₹50000

  • Orders below this amount may include a nominal shipping fee, displayed at checkout.

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via SMS or email

  • You can track the delivery status on our website or via the courier partner’s site

6. Delays and Exceptions

  • Delivery delays may occur due to weather, strikes, natural disasters, or logistical issues beyond our control.

  • In such cases, we will do our best to keep you informed and resolve the issue promptly.

7. Incorrect Address

Please ensure that your shipping address and contact number are correct at the time of ordering. We are not responsible for delays or non-delivery due to incorrect or incomplete information.

8. Damaged or Missing Products

If you receive a damaged package or if items are missing:

  • Contact us within 48 hours of receiving the parcel

  • Provide photos of the package and invoice

  • We will investigate and arrange a replacement or refund as applicable

9. Contact

For any shipping-related queries, contact us at:

 

Nature Hospital Hisar
Email: naturehospitalofficial@gmail.com
Phone: +91-9812695495
Website: https://www.naturehospital.in

Terms and Conditions

Welcome to Nature Hospital Hisar (https://www.naturehospital.in). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Acceptance of Terms

By using our website, booking appointments, purchasing products, or accessing any of our services, you agree to abide by these Terms and Conditions, along with our Privacy Policy, Cancellation & Refund Policy, and Shipping & Delivery Policy.

2. Eligibility

Our services are intended for users who are 18 years of age or older. If you are under 18, you may use our services only under the supervision of a parent or legal guardian.

3. Medical Disclaimer

  • The content on this website is for informational purposes only and does not replace professional medical advice or diagnosis.

  • Always consult a qualified Ayurvedic practitioner or healthcare provider before starting any treatment.

  • Results of Ayurvedic treatments may vary based on individual health conditions and lifestyle factors.

4. Booking and Payments

  • All appointments and treatments must be booked through our official website, phone, or in person.

  • Fees for consultations or treatments must be paid in advance or as per agreed terms.

  • You are responsible for ensuring that the information you provide during booking is accurate and complete.

5. Product Purchase

  • We offer Ayurvedic medicines and wellness products either at our clinic or through online orders.

  • Product use should follow the dosage and guidance provided by our certified practitioners.

6. Cancellations, Refunds & Shipping

Please refer to our:

These documents explain the conditions under which orders or appointments may be changed, canceled, or refunded.

7. Intellectual Property

  • All content on our website (text, images, logos, design) is the property of Nature Hospital Hisar and is protected by copyright and intellectual property laws.

  • You may not copy, reuse, or distribute any content without prior written permission.

8. User Conduct

You agree not to:

  • Misuse the website or attempt unauthorized access

  • Post or transmit false, harmful, or abusive content

  • Violate any applicable law or regulation while using our services

9. Limitation of Liability

  • Nature Hospital Hisar shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services.

  • We make no guarantees regarding the outcomes of any Ayurvedic treatment or product.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Hisar, Haryana.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Nature Hospital Hisar
Website: https://www.naturehospital.in
Email: naturehospitalofficial@gmail.com
Phone: +91-9812695495

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